Privacy Policy

Last Updated: January 2025

Look, we get it. Privacy policies are usually 10 pages of legal speak designed to make you click "Accept" without reading. Not this one.

We're gaming license consultants. We handle your financial records, background checks, and business plans. If we can't be straight about data protection, we shouldn't be in this business.

What Information We Collect

When you contact us or work with us, we collect:

  • Contact details: Name, email, phone number, company information
  • Business information: Company structure, ownership details, financial documents
  • Application materials: Whatever your target jurisdiction requires (varies wildly)
  • Communication records: Emails, call notes, document versions
  • Website data: Standard stuff like IP addresses, browser type, pages visited

How We Use Your Information

Three reasons. That's it:

  1. To do the actual work: Preparing applications, liaising with regulators, managing compliance timelines
  2. To communicate with you: Updates, questions, "hey, the regulator needs this by Friday"
  3. To improve our service: Analyzing what works (and what doesn't) across different jurisdictions

We don't sell your data. Ever. Our business model is consulting fees, not data monetization.

Who Sees Your Information

Minimal sharing, maximum security:

  • Gaming regulators: Obviously. That's the whole point of the application.
  • Our team: Only consultants directly working on your file
  • Service providers: Secure cloud storage, encrypted communication platforms, background check vendors (when required)
  • Legal obligations: If subpoenaed or legally required (hasn't happened yet, knock on wood)

We never share client information with competitors, industry publications, or anyone else without explicit written consent.

How We Protect Your Data

Security measures we actually use (not aspirational corporate speak):

  • 256-bit encryption for all stored documents
  • Two-factor authentication required for team access
  • Regular security audits by third-party firms
  • Immediate notification if any breach occurs
  • Physical documents? Locked filing cabinets in access-controlled offices

Your Rights

You can request to:

  • See what data we have on you
  • Correct inaccurate information
  • Delete your data (after engagement ends and legal retention periods pass)
  • Opt out of marketing emails (consultation updates continue if you're a client)

Cookies and Tracking

We use basic analytics to see which pages people visit and where traffic comes from. No creepy retargeting ads following you around the internet.

You can disable cookies in your browser. The site will still work fine.

Changes to This Policy

If we change anything material, we'll email active clients directly. Updated date at the top tells you when we last modified this.

Questions?

Serious privacy concern? Email [email protected] and you'll hear from our compliance officer (actual human, not automated response) within 24 hours.

General questions about how we handle data during the licensing process? That's part of the initial consultation. Book a call.